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Welcome to Luxe In Dress (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website luxeindress.com and all purchases made through our online boutique. By accessing our site and making purchases, you agree to these terms in full.

1. Our Boutique

Luxe In Dress is an online couture boutique specializing in handcrafted bridal and occasion wear, including:

  • Bridal Gowns and A-Line Dresses with intricate 3D Floral and Lace embellishments
  • Made-To-Order and Beaded Gowns for special occasions
  • Fitted Dresses and Skirts for daytime elegance
  • Complementary Accessories like Earrings and Lace-Up Heels

Our collections reflect meticulous craftsmanship with premium materials including Feathers, Glitter, and delicate beadwork.

2. User Responsibilities

Account Integrity

When creating an account, you must provide accurate information and maintain the confidentiality of your login credentials.

Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to replicate our designs or infringe on our intellectual property
  • Make false claims about products or attempt fraudulent returns
  • Use automated systems to extract data from our site

3. Products & Services

Product Descriptions

We strive for accuracy in depicting our couture pieces, but slight variations may occur in:

  • Color due to monitor settings
  • Beading and embroidery placement in handmade items
  • Fit of Made-To-Order garments

Non-Returnable Items

Due to their delicate nature, the following cannot be returned:

  • Earrings (hygiene reasons)
  • Lace-Up Heels (safety reasons)
  • Beaded Gowns with custom embellishments
  • All Made-To-Order items (personalized creations)

4. Ordering & Payment

Order Process

  1. Order Confirmation: You’ll receive an email confirmation upon order placement
  2. Processing: 1-2 business days for standard items; longer for Made-To-Order
  3. Shipping Notification: Sent with tracking when your order dispatches

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We never store complete payment details.

5. Shipping Policy

Shipping Options

Method Cost Carrier Delivery Time Features
Standard $12.95 DHL/FedEx 10-15 business days Tracking & insurance included
Free Shipping Orders over $50 EMS 15-25 business days Basic tracking

Note: We currently cannot ship to some Asian countries and remote regions.

6. Returns & Exchanges

Return Policy

  • Window: 15 days from delivery date
  • Condition: Unworn, unaltered, with original tags
  • Process Time: 5-7 business days after receipt
  • Refund Method: Original payment (7-10 business days)

Exchange Process

For Fitted Dresses or A-Line Skirts requiring size/color changes:

  1. Follow standard return process
  2. Specify desired changes in your email
  3. New item ships after original is received

Additional charges may apply for price differences in Bridal Gowns or Glitter Gowns exchanges.

7. Intellectual Property

All content on our site, including:

  • Original dress designs and patterns
  • Product photography
  • Website copy and branding

is the exclusive property of Luxe In Dress and protected by international copyright laws. Unauthorized reproduction is prohibited.

8. Liability Limitations

Luxe In Dress shall not be liable for:

  • Delays caused by customs processing or carrier issues
  • Minor variations in handmade items
  • Incorrect sizing choices made by customers
  • Damages occurring after delivery

Our total liability for any claim related to your purchase shall not exceed the item’s purchase price.

9. Contact Us

For questions about these Terms or your order:

Luxe In Dress Customer Care
228 Cost Avenue, Washington, US 20004
Email: [email protected]

We handle all inquiries with the same attention to detail as our hand-beaded embellishments.